Plan Managers

Plan management under the National Disability Insurance Scheme (NDIS) involves the administration and financial management of an individual’s NDIS funds. Plan managers play a crucial role in assisting participants with the financial aspects of their NDIS plans.
The tasks of plan managers include:
  1. Budgeting and Financial Management: Plan managers help participants understand and manage their NDIS budgets. This includes allocating funds to different support categories and ensuring that spending aligns with the approved plan.
  2. Invoice Processing: Plan managers process invoices from service providers on behalf of participants. This involves verifying the accuracy of invoices, ensuring they align with the participant’s NDIS plan, and facilitating payments to service providers.
  3. Record Keeping: Maintaining accurate and detailed financial records is a key responsibility of plan managers. This includes keeping track of spending, invoices, and receipts to provide participants with clear and transparent financial reporting.
  4. Payment of Providers: Plan managers handle the payment of invoices to service providers, ensuring timely and accurate disbursement of funds. This can include payments through the NDIS portal or other agreed-upon methods.
  5. Financial Reporting: Plan managers provide participants with regular financial statements that detail how their NDIS funds are being utilized. These reports help participants monitor their spending and make informed decisions about their plan.
  6. Assistance with Service Agreements: Plan managers can assist participants in understanding and negotiating service agreements with providers. They ensure that agreements align with the participant’s NDIS plan and funding.
  7. Support Coordination: While not a primary support coordination service, plan managers can offer some support coordination functions, helping participants connect with service providers and ensuring that services are delivered according to the plan.
  8. Conflict Resolution: Plan managers can assist with resolving any issues or conflicts related to payments or services, acting as an intermediary between participants and service providers.
  9. Capacity Building: Plan managers provide information and support to participants to build their capacity for financial management, empowering them to take an active role in overseeing their NDIS funds.
Plan management is one of the options available to NDIS participants for managing their funds. It provides flexibility and assistance in handling the financial aspects of their plans, allowing individuals to focus on achieving their goals and accessing the necessary supports and services.
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